Privacy Policy

Effective Date: 【1st January 2026】

Scorpions Sports Holdings Pty Ltd  (together with its related bodies corporate, "Scorpions Sports Holdings", "we", "us" or "our") is the owner and operator of the Souther Apparel brand and the website southerapparel.com.au. As an APP entity, we endeavour to protect personal information which directly or indirectly relates to you ("personal information"). This Privacy Policy informs you about our practices regarding the treatment of information we collect from you online (e.g., through our website) and offline (e.g., through customer support channels, our retail locations, and in-person promotional activities), the kinds of information we may collect, how that information is used, with whom we share it, and how you can access, correct, or opt-out of certain uses of such information. In this Privacy Policy, any reference to "us", "we", or "ourselves" is a reference to Scorpions Sports Holdings Pty Ltd and the particular entity that you have a relationship with, and any reference to "you", "your", and "yourself" is a reference to you as an individual who has a relationship with or is in contact with us.

In general, we process personal information for our legitimate purposes of running our business; complying with applicable laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs); and protecting our website, our business, our customers, and any individuals who use our website, our services, or transact business with us. We also process personal information as necessary to enter into, or perform under, a contract with you; or with another party which is to your benefit. Finally, some processing of your personal information may be subject to your consent (e.g., if you enter a competition or promotional event). If we use consent as the basis for our processing, we will request it at the time we collect such personal information.

If you have any questions about our privacy practices, please contact us at info@southernapparel.com.au or call us at 【Please provide a contact phone number, if any】. By providing your personal information to Souther Apparel, you signify your acceptance of our Terms of Use and agree that Scorpions Sports Holdings Pty Ltd may collect, use, and disclose your personal information as described herein.

1. Scope

This Privacy Policy applies to everyone who interacts with us as a customer who has purchased any of our products or services (whether in store or online), a user of any apps we provide, anyone who signed up to receive marketing materials from us, anyone who enters any of our promotions or competitions, anyone who applies to attend any of our events or who interacts on social media with us, and other online or offline offerings (together with any and all future online and offline offerings, the "Services"). As this Privacy Policy covers a range of individuals and different types of relationships and interactions with us, not all aspects of this Privacy Policy will apply to you.

2. What Personal Information Do We Collect?

A. Personal Information

The types of personal information we collect (directly from you or from third-party sources) and our privacy practices depend on the nature of the relationship you have with Souther Apparel and the requirements of applicable law. Below is more information on the ways we collect personal information and how we use it.

B. Types of Personal Information

Scorpions Sports Holdings Pty Ltd collects personal information from its current, prospective, and former customers, visitors, and guests (collectively "Individuals") through the following channels:

a. Information Provided Directly to Us: When you use the Services, contact us directly, or engage in certain activities, such as registering for an account with Souther Apparel, placing an order on our website, or signing up to receive emails about our latest products and services, we may collect and process a wide range of personal information, including:

  • Personal contact details, such as your name, email address, address (billing and delivery), phone number(s); and

  • Payment information, such as a credit card number, billing address, and/or other related information required to complete the purchase (such payment information, "Financial Information").

b. Communications: We may collect personal information from you such as your email address, phone number, or mailing address when you choose to request information about our Services, visit our retail stores, register to receive communications over email or text messaging, participate in promotions or loyalty programs, or otherwise communicate with us. Where allowed by applicable law, we may also record and store customer support calls for training and quality purposes.

c. Surveys and Reviews: We (or third parties acting on our behalf) may contact you to participate in research, surveys, or beta testing, or to provide reviews and testimonials. If you decide to participate, you may be asked to provide certain information, which may include personal information. All information collected from your participation in our research, surveys, reviews or testimonial process, or beta testing is provided by you voluntarily. We may use such information to improve our products and/or Services, and in any manner consistent with this Privacy Policy.

d. Competitions and Promotions: If we run a competition or promotion, we may ask you to provide contact information (e.g., a phone number or an email address) or other personal information. Your contact information may be used to reach you about the competition or promotion, and, to the extent permitted by law, for other promotional, marketing, and business purposes. In compliance with Australian laws, as a participant you may have the opportunity to opt-out of any communications that are not related to awarding prizes.

e. Public Posts: We may offer publicly accessible blogs, social media pages, product review pages, or similar forums. Please be aware that when you disclose information about yourself on any public area of the Services or on any public sites operated by third parties, such content will be considered "public" and will not be subject to the privacy protections provided in this Privacy Policy.

f. Information from Third Parties: We may receive information about you from other sources, including through third-party services and organisations, to supplement information provided by you. This supplemental information allows us to enhance our ability to provide you with information about our business, products, and Services.

g. Automated Data: We may collect certain information automatically through our Services and/or other methods of technical analysis, such as your IP address, cookie identifiers, mobile carrier, mobile advertising identifiers, MAC address, IMEI, Advertiser ID, and other device identifiers that are automatically assigned to your computer or device when you access the Internet, browser type and language, geo-location information, hardware type, operating system, Internet service provider, pages that you visit before and after using the Services, in-store activity through (e.g., through closed-circuit TVs for security monitoring or geofencing to identify traffic), the date and time of your visit, the amount of time you spend on each page, information about the links you click and pages you view within the Services, and other actions taken through use of the Services (such as preferences).

Please note that if you visit one of our stores, we may collect personal data from you, and such data may be linked to information we also collect online or through email and other marketing campaigns.

3. How We Use Your Information

By providing personally identifiable information to us, we are able to perform a number of business functions, such as providing products, services, or information you requested.

Transactional Purposes: Scorpions Sports Holdings Pty Ltd will process personal information to fulfil requests for products, Services, or information, including to:

  • Respond to questions, comments, and other requests;

  • Provide access to certain features of the Services;

  • Personalise product recommendations;

  • Communicate with you about logistical matters, including product deliveries and shipping;

  • Conduct internal research and development;

  • Review and respond to requests for customer support; and

  • Allow you to register for online profiles or in-person/in-store events.

Administrative Purposes: Scorpions Sports Holdings Pty Ltd will process personal information for administrative purposes, including to:

  • Measure interest in our products and Services;

  • Develop new products and Services;

  • Ensure quality control;

  • Send emails or text messages to the email address or telephone number you provide to us to verify your account and for informational and operational purposes, such as account management, customer service, delivery updates, or system maintenance;

  • Process payment(s) for products or services purchased;

  • Process applications and transactions;

  • Prevent potentially prohibited or illegal activities;

  • Maintain and administer our Services; and

  • Enforce our Terms of Service.

Marketing: Scorpions Sports Holdings Pty Ltd will process personal information to provide you with marketing materials that may be of interest, including:

  • To notify you about offers, products, and Services that may be of interest or about which you have previously expressed an interest (e.g., back-in-stock notifications);

  • For other purposes disclosed at the time that you provide personal information; or

  • Otherwise with your consent.

In accordance with APP 7 (Direct Marketing) , we will include an opt-out mechanism in every marketing communication. You may contact us at any time to opt-out of the use of your personal information for marketing purposes, as further described in Section 6.

Research and Development: Scorpions Sports Holdings Pty Ltd will process personal information alone or in the aggregate with information obtained from other sources, in order to help us improve our existing products and Services or develop new products and Services.

From time to time, Scorpions Sports Holdings Pty Ltd may perform research (online and offline) via surveys. We may engage third-party service providers to conduct such surveys on our behalf. All survey responses are voluntary, and the information collected will be used for research and reporting purposes to help us better serve Individuals by learning more about their needs and the quality of the products and services we provide. The survey responses may be utilised to determine the effectiveness of our Services, various types of communications, advertising campaigns, and/or promotional activities. If you participate in a survey, the information given will be used along with that of other study participants.

Direct Mail, Email, and Outbound Telemarketing: Individuals who provide us with personal information, or whose personal information we obtain from third parties, may, as permitted by law, receive periodic emails, newsletters, mailings, text messages, or phone calls from us with information on our or our business partners' products and services or upcoming special offers/events that we believe may be of interest. We offer the option to decline these communications at no cost by following the instructions in Section 6.

Anonymous and Aggregated Information: Scorpions Sports Holdings Pty Ltd does use personal information and other information about you to create anonymised and aggregated information, such as de-identified demographic or psychographic information, information about the computer or device from which you access the Services, or other analyses we create. Anonymised and aggregated information is used for a variety of functions, including the measurement of visitors' interest in and use of various portions or features of the Services. Anonymised or aggregated information is not personal information and is thus not subject to this Privacy Policy.

Shared Content: From time to time, we may offer referral services or features that allow you to forward or share certain content with a friend or colleague, such as an email inviting your friend to use our Services or purchase a product from us.

Other: As noted earlier, Scorpions Sports Holdings Pty Ltd will process personal information for which we have a legitimate interest, such as fraud protection or compliance with legal obligations, or any other purpose disclosed to you at the time you provide personal information or with your consent.

4. Cookies, Pixels, and Similar Technologies

We (along with third parties that provide content, advertising, or other functionality on our Services) may use cookies, pixel tags, local storage, and other technologies ("Technologies") to automatically collect information through the Services. These Technologies are essentially small data files placed on your computer, tablet, mobile phone, or other devices that allow us to record certain pieces of information whenever you visit or interact with our website, services, applications, messaging, and tools, and to recognise you across devices. 

Our uses of such Technologies fall into the following general categories:

a. Operational: We may use Technologies that are necessary to the operation of our Services. This includes Technologies that allow you access to our websites, Services, applications, and tools; that are required to identify irregular site behaviour, prevent fraudulent activity, and improve security; or that allow you to make use of functions such as shopping carts, saved searches, or similar functions.

b. Performance-Related: We may use Technologies to assess the performance of our Services, including as part of our analytic practices to help us understand how our visitors use our Services, determine if you have interacted with our messaging, determine whether you have viewed an item or link, or to improve our website content, applications, services, or tools.

c. Functionality-Related: We may use Technologies that allow us to offer you enhanced functionality when accessing or using our Services. This may include identifying you when you sign into the Service or keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content.

d. Advertising-Related: We may use first-party or third-party cookies and web beacons to deliver content, including ads relevant to your interests, on our Services or on third-party sites. This includes using technologies to understand the usefulness to you of the advertisements and content that has been delivered to you, such as whether you have clicked on an advertisement. We may also use third parties to serve targeted advertisements to people similar to our customer base (e.g., by uploading a hashed customer list to Facebook Custom Audiences) or incorporating a pixel from the third party on our Site. Even if you have disabled certain cookies, advertisements may still be displayed to you through these third-party channels.

If you would like to opt-out of the Technologies we employ, you may do so by blocking, deleting, or disabling them as your browser or device permits. See Section 6 for additional opt-out options. Please note that blocking, deleting, or disabling these Technologies will affect the functionality of our Services and may prevent you from being able to access certain features.

5. How We Share Your Information

We share information collected through the Services with the following categories of parties:

Vendors and Service Providers: We may share any information we receive with vendors and service providers. The types of service providers to whom we entrust personal information include service providers for: (i) order fulfilment and warehousing; (ii) web hosting, analytics, and related services; (iii) payment processing, fraud protection, and credit risk reduction; (iv) customer service activities such as inquiries and shipping; and (v) in connection with the provision of the Services. Scorpions Sports Holdings Pty Ltd's policy is to execute appropriate contracts with service providers that prohibit them from using or sharing personal information except as necessary to perform the contracted services on our behalf or to comply with applicable legal requirements and this Privacy Policy.

Business Partners: Scorpions Sports Holdings Pty Ltd may share personal information with its business partners and affiliates for our and our affiliates' internal business purposes or to provide you with a product or service that you have requested. Scorpions Sports Holdings Pty Ltd may also provide personal information to business partners with whom we may jointly offer products or services, or whose products or services we believe may be of interest to you. In such cases, our business partner's name will appear, along with Souther Apparel.

Marketing: Scorpions Sports Holdings Pty Ltd may allow third-party advertising partners to set tracking tools (e.g., cookies) to collect information regarding your activities on our Services (e.g., your IP address, page(s) visited, time of day). We may also share such de-identified information as well as selected personal information (such as demographic information and past purchase history) we have collected with third-party advertising partners. Advertising partners may use this information (and similar information collected from other companies) for purposes of delivering targeted advertisements to you when you visit non-Souther Apparel related websites within their networks. This practice is commonly referred to as "interest-based advertising" or "online behavioural advertising". We may allow access to other data collected by the Service to facilitate transmittal of information that may be useful, relevant, valuable, or otherwise of interest to you.

Professional Advisors: We share personal data with our legal, financial, insurance, and other advisors in connection with corporate transactions or in connection with the management of all or part of our business or operations.

Legal Disclosure / Law Enforcement: We may access, preserve, and disclose your personal information, other account information, and content if we believe doing so is required or appropriate: (i) to comply with law enforcement requests and legal process, such as a court order or subpoena; (ii) to respond to your requests; (iii) to protect yours, ours, or others' rights, property, or safety; (iv) to enforce Scorpions Sports Holdings Pty Ltd policies or contracts; (v) to collect amounts owed to Scorpions Sports Holdings Pty Ltd; (vi) to comply with records retention policies; (vii) when we believe access, preservation, or disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity; or (viii) if we, in good faith, believe that access, preservation, or disclosure is otherwise necessary or advisable. In addition, from time to time, server logs may be reviewed for security purposes – e.g., to detect unauthorised activity on the Services. In such cases, server log data containing IP addresses may be shared with law enforcement bodies in order to allow them to identify users in connection with their investigation of unauthorised activities.

Merger, Sale, or Other Asset Transfers: If we are involved in a merger, acquisition, financing, reorganisation, bankruptcy, receivership, sale of company assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. In such event, Scorpions Sports Holdings Pty Ltd will endeavour to direct the transferee to use personal information in a manner that is consistent with the Privacy Policy in effect at the time such personal information was collected.

6. Managing Your Personal Information / Changing Marketing Preferences

We want to communicate with you only if you want to hear from us. You have the right to object to and opt-out of certain uses and disclosures of your personal information. Where you have consented to Scorpions Sports Holdings Pty Ltd's processing of your personal information, you may withdraw that consent at any time and opt-out of further processing by contacting info@southernapparel.com.au. Please note that even if you opt-out, we may still collect and use non-personal information regarding your activities on our Service and/or information from the advertisements on third-party websites for non-interest-based advertising purposes, such as to determine the effectiveness of the advertisements.

Email: You can unsubscribe from email, text, and phone communications at any time. If you would like to opt-out of receiving marketing via email, click the unsubscribe link in the footer of marketing emails. We will process your request within a reasonable time after receipt, in accordance with applicable laws. Scorpions Sports Holdings Pty Ltd will continue to send you non-promotional, service emails concerning your account, such as emails relating to available upgrades, billing and payment information, outstanding balance on your account, and other emails relating to your account and/or your use of the Site.

Direct Mail: If you would like to opt-out of receiving communication via postal mail, contact info@southernapparel.com.au or call customer service at 【Please provide a contact phone number, if any】.

Account: You may review, update, or modify your account information at any time by logging into your Souther Apparel account. You may also deactivate or delete your Souther Apparel account by emailing info@southernapparel.com.au.

Cookies and Similar Technologies: You may stop or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences. Please note that cookie-based opt-outs may not be effective on mobile interfaces. However, on many mobile devices, application users may opt-out of certain mobile advertisements via their device settings. You can also choose not to be included in Google Analytics at https://tools.google.com/dlpage/gaoptout. Please note that cookie-based opt-outs must be performed on each device and browser that you wish to have opted-out. For example, if you have opted-out on your computer browser, that opt-out will not be effective on your mobile device. You must separately opt-out on each device.

Access, Correction, and Deletion Rights: In accordance with APP 12 (Access) and APP 13 (Correction) , you have the right to request access to the personal information we hold about you and to request correction of any errors. You may also request deletion of your personal information where it is no longer needed for the purpose for which it was collected. To make such a request, please send an email to info@southernapparel.com.au with your full name, the email address associated with your account, and a detailed description of your request. Such requests will be processed in accordance with the Privacy Act 1988 (Cth). Although Scorpions Sports Holdings Pty Ltd will use good faith efforts to provide Individuals with access to their personal information, there may be circumstances in which Scorpions Sports Holdings Pty Ltd is unable to provide access, including but not limited to where the information contains legal privilege, would compromise others' privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the Individual's privacy, or where it is commercially proprietary. If we determine that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, Scorpions Sports Holdings Pty Ltd will take commercially reasonable steps to verify your identity before granting access to or making any changes to your personal information.

7. Security & Retention

The security of your personally identifiable information is important to us, and Scorpions Sports Holdings Pty Ltd is committed to handling such information carefully. We maintain physical, electronic, and procedural safeguards to guard your personally identifiable information. We use secure socket layer technology to protect the security of your payment information, and we encrypt your personally identifiable information when it is sent over the Internet. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security. By using the Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of a data breach, we will comply with the Notifiable Data Breaches (NDB) scheme under Part IIIC of the Privacy Act 1988 (Cth) and may attempt to notify you electronically by posting a notice on the Services or sending an email to you. You may have a legal right to receive this notice in writing.

We retain personal information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfil the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defences, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws. When we are no longer required to retain your personal information as described above, we will destroy, erase, or de-identify it in accordance with our data retention policies and applicable law. Legal requirements, however, may require us to retain some or all of the personal information we hold for a period of time that is longer than that for which we might otherwise hold it.

8. Children's Privacy

Our Services are not directed to children under the age of 13. In addition, you are not permitted to use our Services if you do not meet the minimum age requirement applicable to our Services in your jurisdiction. We do not knowingly collect personal information from children under the age of 13. If you learn that your child has provided us with personal information without your consent, you may alert us at info@southernapparel.com.au. If we learn that we have collected personal information of a child under the age of 13, we will take steps to delete such information from our files as soon as possible and terminate the child's account unless we receive verifiable parental consent.

9. Australian State and Territory Privacy Laws

Depending on where you reside in Australia, additional privacy laws may apply to the handling of your personal information by certain types of organisations. While Scorpions Sports Holdings Pty Ltd is subject to the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), the following state and territory privacy legislation may provide additional rights or obligations in specific contexts:

  • Australian Capital Territory: The Information Privacy Act 2014 (ACT) applies to ACT public sector agencies. For complaints about ACT agencies, you may contact the ACT Privacy Commissioner.

  • New South Wales: The Privacy and Personal Information Protection Act 1998 (NSW) and the Health Records and Information Privacy Act 2002 (NSW) apply to NSW public sector agencies and certain private sector health service providers. You may contact the NSW Information and Privacy Commission for more information.

  • Northern Territory: The Information Act 2002 (NT) applies to the NT public sector. You may contact the Office of the Information Commissioner NT.

  • Queensland: The Information Privacy Act 2009 (Qld) applies to the Queensland public sector. You may contact the Queensland Office of the Information Commissioner.

  • South Australia: South Australian government agencies follow Information Privacy Principles (IPPs). You may contact the SA Privacy Committee for complaints.

  • Tasmania: The Personal Information and Protection Act 2004 (Tas) applies to the Tasmanian public sector. You may contact the Tasmanian Ombudsman.

  • Victoria: The Privacy and Data Protection Act 2014 (Vic) applies to the Victorian public sector, and the Health Records Act 2001 (Vic) applies to health information held by both public and private sector organisations. You may contact the Office of the Victorian Information Commissioner or the Office of the Health Services Commissioner.

  • Western Australia: The Freedom of Information Act 1992 (WA) includes privacy principles for WA public sector agencies. You may contact the Office of the Information Commissioner (WA).

If you believe that Scorpions Sports Holdings Pty Ltd has handled your personal information in a way that breaches your privacy rights under applicable state or territory law, you may lodge a complaint with the relevant state or territory privacy authority as outlined above, or with the Office of the Australian Information Commissioner (OAIC) , which oversees compliance with the Privacy Act 1988 (Cth).

10. Additional Topics

A. Payment Processors

When you make purchases through the Services, we process your payments via a third-party payment processor. In these instances, the third-party application may collect certain Financial Information from you to process a payment on behalf of Scorpions Sports Holdings Pty Ltd, including your name, email address, address, and other billing information, in which case the use and storage of your Financial Information is governed by the third party's terms, conditions, and privacy policies. If you apply for or otherwise take part in a financing offer through one of our financing partners, you will be asked to provide information (which may include Financial Information) to that financing partner, either directly or through the Services. The use of that information by the financing partner will be subject to the financing partner's terms, conditions, and privacy policies. Our treatment of any Financial Information that we may process on your behalf, or that we receive from our financing partners or payment processors, is subject to this Privacy Policy. For more information on our use of third-party payment processors and financing partners, including the name(s) of the entities that we partner with, please email info@southernapparel.com.au.

B. International Data Transfers

You agree that all personal information collected via or by Scorpions Sports Holdings Pty Ltd may be transferred, processed, and stored anywhere in the world, including but not limited to, the United States, the European Union, in the cloud, on our servers, on the servers of our affiliates, or on the servers of our service providers. In accordance with APP 8 (Cross-border disclosure of personal information) , before disclosing personal information to an overseas recipient, we take reasonable steps to ensure that the overseas recipient does not breach the APPs. By providing information to Souther Apparel, you explicitly consent to the storage of your personal information in these locations.

C. Third-Party Sites and Services

The Service may contain links to other websites, and other websites may reference or link to the Souther Apparel website or other Services. These other domains and websites are not controlled by us, and Scorpions Sports Holdings Pty Ltd does not endorse or make any representations about third-party websites or social media platforms. We encourage you to read the privacy policies of each and every website and application with which you interact. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. We do not control the use of cookies or the collection of information by these third parties, nor how they manage such information. It is solely your obligation to review and understand the privacy practices and policies of these third parties.

D. SMS Services

You may elect to receive text messages from us. When you sign up to receive text messages, we will send you information about promotional offers and more. These messages may use information automatically collected based on your actions while on our sites and may prompt messaging such as cart abandon messages (i.e., cookies). To the extent you voluntarily opt to have SMS notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number or when you read a text message. You may opt out of receiving text messages at any time by texting "STOP" to our text messages. For more information about text messages, see our Terms and Conditions. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

International Visitors

Our Services are primarily hosted in Australia and may also be hosted in locations abroad. If you use the Services from regions of the world with laws governing data processing, you accept that you are transferring your information to Australia and other hosting locations for storage and processing. By providing information to Souther Apparel, you agree to such transfer, storage, and processing.

11. Updating This Privacy Policy

We reserve the right to change, modify, add, or remove portions of this Privacy Policy at any time. You should check this page periodically for changes. Your continued use of this Site following the posting of changes to this Privacy Policy will be considered your acceptance of those changes. In the event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development in accordance with the Notifiable Data Breaches scheme.

Questions or Concerns

If you have any feedback, questions, or concerns regarding privacy, please send us a detailed message to info@southernapparel.com.au; we will make every effort to resolve your concerns.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) :

  • Website: www.oaic.gov.au

  • Phone: 1300 363 992

  • Post: GPO Box 5218, Sydney NSW 2001